Resolving Common Email Issues: A Comprehensive Guide

Category: Knowledgebase

Email has become an indispensable part of our personal and professional communication, and encountering issues with email services can be frustrating. This knowledgebase article aims to address and re...

Microsoft Authenticator App: Setup and Troubleshooting Guide for PNGFM Staff

Category: Knowledgebase

Microsoft Authenticator is a crucial tool for PNGFM staff, providing an additional layer of security to protect company emails and other Microsoft accounts. This guide will walk you through the setup ...

Computer User Accounts

Category: Knowledgebase

For every new or existing staff to join PNGFM regardless of department, they are assigned an Active Directory User Account. This account can be used to access computers in: • News Room • Library • Ass...

Troubleshooting Common Issues with Remote Desktop Connection

Category: Knowledgebase

Remote Desktop Connection (RDC) is a valuable feature that allows users to access their computers or servers remotely. However, users may encounter various issues that can disrupt the connection or pr...